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Terms of Service

Last updated: 9/13/2025

1. Acceptance of Terms

By accessing and using TicketFair's Web3-powered ticketing platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

TicketFair provides a decentralized ticketing platform that utilizes Dutch auction mechanisms, NFT technology, and blockchain infrastructure to facilitate fair and transparent ticket sales for events. Our Service includes:

  • Dutch auction ticket sales
  • NFT ticket creation and distribution
  • Secondary market with programmable royalties
  • Event organization tools
  • Digital collectible management

3. User Accounts

Account Creation

You must create an account to use certain features of our Service. You are responsible for:

  • Providing accurate and complete information
  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Immediately notifying us of any unauthorized use

Wallet Integration

You may connect a digital wallet to receive NFT tickets. You are solely responsible for the security of your wallet and private keys.

4. Ticket Purchases

Dutch Auction Participation

  • Ticket prices decrease over time until sold or reaching the floor price
  • Purchases are final and binding when confirmed on the blockchain
  • You agree to pay the price at the time of your purchase decision

Payment Terms

  • All prices are in the currency specified at checkout
  • Payment must be completed to secure tickets
  • Transaction fees may apply

5. NFT Tickets

NFT tickets are digital assets on the blockchain that:

  • Represent your right to attend the specified event
  • May be transferred or resold subject to event organizer rules
  • Include programmable royalties on secondary sales
  • Serve as digital collectibles after the event

You acknowledge that NFT ownership does not grant intellectual property rights to any associated content.

6. Refunds and Cancellations

  • Refund policies are set by individual event organizers
  • TicketFair facilitates but does not guarantee refunds
  • Event cancellations are handled according to organizer policies
  • Blockchain transaction fees are non-refundable

7. Prohibited Activities

You agree not to:

  • Use bots or automated systems to purchase tickets
  • Violate any applicable laws or regulations
  • Interfere with or disrupt the Service
  • Attempt to gain unauthorized access to our systems
  • Engage in fraudulent activities
  • Resell tickets in violation of organizer rules
  • Manipulate Dutch auction mechanisms

8. Intellectual Property

All content on TicketFair, including but not limited to text, graphics, logos, and software, is the property of TicketFair or its licensors and is protected by intellectual property laws.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE SERVICE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TICKETFAIR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

11. Indemnification

You agree to indemnify and hold harmless TicketFair, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

13. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Body].

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

15. Contact Information

For questions about these Terms, please contact us at:

Email: legal@ticketfair.io
Address: TicketFair, Inc.
[Address to be provided]